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I am a student and I have a problem with the platform: who can I contact?

If you have any problems, please get in touch with the contact person at your school.

The person responsible for the platform can help you.

If the problem is more complex, they will be in contact with the support department for resolution.

If the problem you are experiencing concerns the connection to the THEIA platform, here is a tutorial to help you:

For more information on this topic, see the “Logging on to the platform” tutorial.

If you want to find out more, have a look at the tutorial below: “Taking part in an exam”.

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